Almost exactly one year ago, I started working at a new job. It was a long and difficult journey. I didn’t find my place there, and I thought of quitting multiple times. Over time, I slowly found myself in my department, but still, the kind of job I practiced wasn’t easy for me. However, with time, my skills improved, and although it was still rough, it was a bit better. However, yesterday, after things seemed to be going well for quite some time, something brought me right back to my beginning.

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My job requires costumers service. Usually, it is not a problem what so ever. However, sometimes there are those rare occasions of rude people, and these crossings can shake my whole mood and day. Lately, I haven’t encountered such people, and I thought that as a result of the improvement in my skills, I might won’t have to. But, as I mentioned, yesterday, it happened. Yesterday, I had a conversation with a dissatisfied customer who took out all of his anger and frustration at me, while all I wanted was to help him and by no means meant to hurt him. In a second, my day became gloomy and sad, and although it wasn’t against me, I sure took it like that.

The thing is that after a lot of hesitation, I decided to stay in my workplace. As I mentioned before, I thought about quitting many times, but eventually, I decided to stay there. It wasn’t an easy decision, but I felt at peace with my decision because I do love the people I work with, and I felt more comfortable with my skill. But this accident took me back to my starting point – it reminded me of everything that I hate about my job. I am starting a new year now, and hopefully, it will go by smoothly and fast. Here’s to that.